
FaatGo
Cantonese Legal AI Chatbot
The Challenge
A law firm wanted to proactively reach potential clients online, but traditional contact forms had extremely low conversion rates. People facing legal issues often did not know where to start and worried about consultation fees.
Our Solution
We built FaatGo — a Cantonese-speaking AI legal assistant. It not only answers everyday legal questions but also has a built-in free legal consultation lead generation feature, naturally converting visitors into potential clients.
Key Features
- Answers Hong Kong legal questions in natural Cantonese conversation
- AI-powered free consultation form to boost conversion rates
- Covers employment law, family law, criminal law and more
- 24/7 automated responses with no manual staffing required
- Seamless integration with the firm's existing website
Results & Impact
Successfully established a new online client acquisition channel for the law firm, with a significant boost in visitor engagement and consultation conversion rates. FaatGo handles hundreds of legal enquiries monthly, effectively reducing lawyers' pre-screening workload.

